Privacy policy for calonaxiora

We are committed to protecting your personal information and managing data according to Australian law. This policy explains how we collect, use, and safeguard your information when you use our services.

Information we collect

We collect data to deliver effective, secure services and improve your experience.

• Contact details, such as name, phone number, and email address, provided when you sign up or contact us.
• Session notes, communication records, and documentation related to your subscription.
• Technical information, like IP address and browser type, for security and analytics purposes.
• Preferences and settings you select while using our platform or communicating with our team.

How we use your information

We use your data solely to provide and improve our services.

• Scheduling, conducting, and documenting financial planning sessions.
• Managing your subscription and processing payments securely.
• Providing support, responding to inquiries, and delivering relevant updates.
• Enhancing platform security and analysing usage trends for improvement.

Legal grounds for processing

Your data is processed according to Australian privacy regulations.

We rely on your consent, contract necessity, and legal obligations to collect and use your information. You may withdraw consent at any time, but this may affect your access to services.

Sharing information

We do not sell or share your data for marketing.

• Your data may be shared with service providers who help us deliver our platform, always under strict confidentiality.
• We may disclose information to comply with legal requirements or protect our rights.
• All third-party partners are required to adhere to Australian privacy standards and use your data only for service delivery.

Data security

We protect your personal information through secure systems, encryption, and internal policies. Access to your data is limited to authorised personnel only, and we regularly review our security measures to ensure ongoing protection.

Your rights

You have the right to access, correct, or delete your information.

• Request access to personal information we hold about you.
• Request corrections of inaccurate or outdated details.
• Request deletion of your data, subject to legal requirements.
• Withdraw consent to certain uses where applicable.

Cookies

Cookies help us improve your experience. You control your preferences at any time. See our policy for details.

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Contact us

To exercise your rights or ask about privacy, contact us using the details below.

Changes to this policy

We may update this policy as needed. Please review it regularly for any changes affecting your information.